Ordering, shipment and delivery policy
You may order and purchase products by registering our website. We offer to our customers different shipping options. Goods purchased from our website can be shipped for delivery within the UAE and also internationally.
For ordering products you have to register or log into your existing account if you have shopped with us before. You can use only one coupon code per order. It is customers responsibility to complete billing and shipping information correctly. Customers have to pay again if non-delivery occurred due to incorrect address information. If orderer and accepter are differing then orderer has to mention accepter’s identity information while completing order. The person that will accept the goods should be present in his/her address with required personality confirmation document during hours of delivery.
Customer can choose the most cost-effective shipping carrier based on delivery requirements. Shipping costs vary depending on place of destination, urgency and type of courier service.
For UAE deliveries most in-stock orders will be shipped within our order processing time of 2 business days. Orders placed on Thursday after 12:00 am will begin processing on Sunday. Orders placed on an official holiday will begin processing the following business day.
If you need to track your shipment, please refer to your Order Number on your order Receipt which will be sent to your email after completion of ordering process.